HP LaserJet, HP OfficeJet Enterprise, HP PageWide Enterprise - How to stop or cancel a print job (Windows)

HP LaserJet, HP OfficeJet Enterprise, HP PageWide Enterprise - How to stop or cancel a print job (Windows)

Learn how to cancel a print job on HP printers from the printer control panel, a software application, or the Windows print queue.

Select a section below to view instructions on how to stop or cancel a print job.

Cancel a print job from the control panel

Learn how to cancel a print job on HP printers from the control panel.

NOTE:

The control panel display might vary on each printer model. Some printers will have a Stop button or a Cancel button  to cancel print jobs.

To cancel a print job:

Press the Cancel button  on the printer control panel to cancel a job currently printing.

  • If a print job is currently printing, pressing the Cancel button  clears the job that is currently printing.

  • If more than one process is running, pressing the Cancel button  clears the process that currently displays on the printer control panel.

NOTE:

If the print job is too far into the printing process, you might not have the option to cancel it.

Stop or cancel a print job from a software application

Learn how to stop or cancel a print job from a software application.

Typically for most applications during printing, a dialog box displays briefly on the computer screen, allowing you to cancel the print job.

NOTE:

To cancel multiple print jobs, use the Windows print queue.

Stop or cancel a print job in Windows print queue

Learn how to stop or cancel a print job from the Windows print queue.

  1. From the Windows start menu, select your printer, and then open the print queue window to view the list of print jobs.

    • Windows 11: Select the Windows icon on the center of the taskbar, click Settings, and then click Bluetooth & devices from the left pane. Select Printers & scanners, and then select your printer from the list.

      In the Printer settings list, click Open print queue to open the print queue window.

    • Windows 10: Right-click the Windows icon in the lower-left corner of the screen, click Settings, and then click Devices. In the left pane, click Printers & scanners. Select your printer in the Printers & scanners list.

      Click Open queue to open the print queue window.

    • Windows 8 and 8.1: Right-click in the lower-left corner of the screen to display the menu. Click Control Panel, and then click Devices and Printers.

      Right-click the printer icon, and then select See what's printing to open the print queue window.

    • Windows 7: Click the Windows icon in the lower-left corner of the screen, and then click Devices and Printers.

      Right-click the printer icon, and then select See what's printing to open the print queue window.

  2. Right-click the print job that you want to cancel, and then click Cancel.

https://support.hp.com/

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